Errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4

Many Mac users rely on shortcuts to streamline their workflow. But sometimes, you might encounter a cryptic error message: “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”. This message can be frustrating, but fear not! Let’s break down what it means and how to fix it.

What is the Error?

This error indicates a problem with the Cocoa framework, a set of tools used by many Mac applications. Specifically, the error code 4 points to an issue with a shortcut – either a keyboard shortcut you assigned or a built-in one the application relies on.

Common Causes

There are several reasons why this error might appear:

Missing Shortcut: Perhaps the shortcut you assigned has been deleted or the linked file no longer exists. This could happen if you moved or renamed the file without updating the shortcut.

Conflicting Shortcuts: It’s possible another application is using the same keyboard shortcut you assigned, causing a conflict.

Application Issues: In some cases, the application itself might be experiencing bugs or glitches that affect its shortcut functionality.

Outdated Software: Outdated macOS versions or applications can sometimes lead to compatibility issues with shortcuts.

Troubleshooting Steps

Here’s how to get your shortcuts working again:

Verify the Shortcut: Check the application’s settings to confirm the shortcut you’re trying to use is assigned correctly and points to the intended location.

Review Conflicting Shortcuts: Go to System Preferences > Keyboard > Shortcuts and check for any conflicting shortcuts assigned to the same key combination.

Restart the Application: A simple restart can often resolve temporary glitches within the application.

Update Software: Ensure you’re running the latest versions of macOS and the application in question. Updates often include bug fixes and compatibility improvements.

Reset Shortcuts: Some applications allow you to reset all shortcuts to their defaults. This can be a quick fix if the issue lies with a user-assigned shortcut.

Advanced Troubleshooting Optional

If the above steps don’t work, you might need to delve deeper. This could involve:

  • Checking Application Logs: Application logs might provide more detailed information about the source of the error.
  • Reinstalling the Application: Reinstalling the application can sometimes fix internal file corruption.


The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” error can be a nuisance, but by understanding its causes and following the troubleshooting steps, you should be able to get your shortcuts back up and running in no time. Remember, keeping your software updated and being mindful of shortcut assignments can help prevent this error from occurring in the future.


  • Q: What if I’ve tried all the troubleshooting steps and my shortcuts still aren’t working?

A: If the basic troubleshooting steps don’t resolve the issue, you might need to explore advanced options like checking application logs or reinstalling the application. However, these steps can be technical. Consider seeking help from Apple Support or a qualified technician for further assistance.

  • Q: Is there a way to see all the assigned shortcuts on my Mac?

A: Yes! You can view all the assigned shortcuts by going to System Preferences > Keyboard > Shortcuts. This menu allows you to see and modify shortcuts for various applications and functionalities.

  • Q: How can I avoid shortcut conflicts in the future?

A: A good practice is to check for existing shortcut assignments before creating your own. You can use the System Preferences > Keyboard > Shortcuts menu to see if a desired key combination is already in use. Additionally, some applications allow you to export and import shortcut configurations. This can be helpful for backing up your preferred shortcuts and applying them to a new machine.

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